Effective Date: (02/15/2019)
What information do we collect?
We collect information from you when you fill out a form.
When inquiring about services on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or other information related to your role and the company you work for.
What do we use your information for?
Any of the information we collect from you may be used to send you periodic emails. The email address you provide for service or product inquiries may be used to send you information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
In 2023, we earned our Systems & Organizational Control (SOC) 2 Type 1 attestation. The independent, AICPA accredited auditor deemed we have sufficiently built internal controls to meet our service commitments and system requirements against the Trust Services Criteria for Security and Confidentiality.
The information from cookies and related technology is stored in web server logs, as well as in web cookies kept on your computer or mobile device, which are then transmitted back to our servers by your computer or mobile device. These servers are operated and the cookies managed by us, our business partners, or our service providers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookie preferences.
If you turn cookies off, some site features may be disabled. It won’t affect the user’s experience that makes your site experience more efficient and may not function properly.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer links to third-party websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
333 W. Washington St., Ste. 610
Syracuse, NY 13202